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Contact Us

Give us a call

Thank you for your interest in CSL Behring. We care about your questions and concerns. You can find the best way to contact us from the list below.


Address and contacts

Head Office

CSL Behring Canada 
55 Metcalfe 
Suite 350  
Ottawa, Ontario  K1P 6L5 

Phone: 613-232-3111 
Toll free:   866-773-7721  
Fax:   613-232-5031

For Customer Service Inquiries

For Customer service inquiries during business hours 613-232-2386
For urgent inquiries and afterhours service 514-219-7560

For Healthcare Providers/Medical Professional Inquiries

For Healthcare Providers/Medical Professionals who are interested in product information, education and support materials, please visit us at

Adverse Drug Reactions (ADRs)

We routinely monitor the safety of our medications. If you want to report an adverse reaction with any of our products, contact us at:

1-514-219-7560 (24-hour number)

If you experience a side effect (adverse drug reaction) after the use of one of our products, you can report it to your doctor or pharmacist, or to the responsible healthcare authority.

CSL Plasma US Lab employee

CSL Plasma

For any CSL Plasma corporate or donation inquiries, please refer to the CSL Plasma website for more information.

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Headquartered in Melbourne, Australia, CSL Limited includes: CSL Behring, incorporating CSL Plasma, and Seqirus, incorporating immunohematology.